Do you enjoy talking with people, answering questions and helping sort out problems? We're hiring a Customer Support Specialist in New Orleans, LA to assist customers, handle support requests and help with their day-to-day needs. Customer support roles continue to be important across retail, services, hospitality, technology and other customer-focused industries. This is a good opportunity to gain practical experience in customer service, client support and business operations while building skills for future career opportunities. Key Responsibilities Answer customer questions by phone, email or other support channels Help customers with general requests and service questions Listen to customer concerns and provide helpful solutions Explain products, services and company policies when needed Follow up on customer requests and open issues Update customer information and maintain accurate records Document customer interactions and support requests Pass more complex issues to the appropriate team member Work with coworkers to resolve customer questions Keep customer interactions friendly and professional Qualifications and Skills Friendly and comfortable speaking with customers Good communication and listening skills Patient and professional when handling questions Reliable and organised Comfortable using a computer, email and basic software Able to learn new systems and processes Good attention to detail Able to work independently and with a team Previous customer service or customer support experience is helpful, but not required Compensation and Benefits $23-$28 per hour Full-time position Paid training Employee benefits Paid time off Supportive team environment Opportunities for career growth and advancement How to Apply If you're looking for a Customer Support Specialist job in New Orleans, LA and enjoy working with people, solving problems and providing good customer service, apply today.

Pay:

$23.00 - $28.00 per hour

Benefits:

Flexible schedule Health insurance Professional development assistance

Work Location:

In person