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RP
Regal Plastic
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Louisiana data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$33,915 / year median in Louisiana
+2% projected growth
Job Description
For more than 70 years, Regal Plastic has been a pioneer in the distribution and fabrication of plastic sheet, rod, tube and film products in the U.S. Our customer service representatives are the foundation of our success. They serve as our voice and ensure our customers get what they need when they need it. We are looking for an excellent Customer Service Representative to add to our Shreveport location. Are you a highly motivated, self-starter with a solid work ethic? Are you looking for a company where you can make a difference? If this describes you, we just might have the job you desire. What the job entails For this job you'll be working in our Shreveport distribution center helping customers each day over the phone and in person. Fundamentally, your job is to provide each customer an incredible customer experience, and ensure each one gets the level of service they deserve. Hours are standard business hours, 8 a.m. to 4:00 p.m., Monday - Friday. We pride ourselves on being flexible, but there are some things we feel very strongly about: Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well. Understanding the whole business. Extraordinary systems aren't built in a vacuum - they require hard work from dedicated people across many disciplines and an understanding of how it all fits together. Great teams are more than just the sum of their parts. No matter how excellent the individual players, teams only succeed when they work together.