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Town of Barnstable

Customer Service Greeter - Temporary Position

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

From September 8, 2026 through approximately the end of December 2026, the elevator at Town Hall will be out of service while it is being replaced. During this period, the Town is seeking friendly, reliable individuals to provide assistance to visitors and staff, up to 40 hours per week. This temporary position involves greeting and guiding visitors, answering questions about Town programs and services, coordination of services, and helping residents complete Town Hall functions. Ideal candidates have strong customer service skills and enjoy working with the public. Hourly rate of pay is $20. No benefits. Work schedule would be weekdays only from 8:30 am to 4:30 pm.