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New York Life, Coelho Group — Bridgewater

Life Insurance Agent

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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Based on Massachusetts data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$51,361 / year median in Massachusetts

-6% projected decline

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Job Description

Our rapidly-expanding insurance agency is looking for a full-time life insurance agent to join our team! You'll grow a list of prospective clients, market our insurance products, showcase our offerings to new customers, and help policyholders navigate the claims process. We'll provide the support network and resources to help you reach•and exceed•your sales goals. If you have a strong drive to succeed, great communication skills, and outstanding customer service skills, we'd love to hear from you. Apply today!
Compensation:
$60,000•$150,000
Responsibilities:
Develop a prospective customer base and advertise our insurance products through referrals, cold calling, networking, and other marketing strategies to secure new business Manage electronic and paper records and ensure all contracting paperwork is kept current Process current policyholders' insurance claims while monitoring the status of existing insurance claims Provide warm and professional customer service while onboarding new clients and maintain existing clients, including booking appointments, inquiry response, insurance eligibility, claim submissions questions concerning billing and insurance policies Determine new customers' insurance needs, desires, insurance risk, prior coverage, and financial standing via booked consultations to ensure the best client experience possible
Qualifications:
Excellent verbal and written communication skills required Prior health insurance or life insurance experience a bonus Familiarity with the Microsoft Office suite Current Life & Health insurance license is greatly valued High school diploma or equivalent required; Bachelor's degree preferred
About Company Facts:
New York Life is among the strongest and most respected financial companies in the world. New York Life has earned the highest possible financial strength ratings from each of the four major rating companies: A.M. Best (A++), Standard & Poor's (AA+), Moody's Investors Service (Aaa), and Fitch (AAA)1. For 68 Consecutive years, we have led the Million Dollar Round Table 2, with more members than any other financial institution in the world.