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Medical Customer Service (on-site)

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Job Description

Medical Customer Service (on-site) Published September 25, 2026
Dartmouth, Massachusetts Job ID:
39921 Key Responsibilities & Details Hiring for a Medical Office Patient Care Coordinator in Dartmouth, MA. Temporary role for about 6-8 weeks (could go longer!)
Hours:
Monday
  • Friday — 8:30a
  • 4:30p Pay $19/hr 3 key notes: Some Outbound (making outbound calls to bring warm lead type customers in for appointment) this isn't waiting for the phone to ring type appointment scheduling like a doctor's office but more proactive Technology
  • Computer savvy Personality
  • Eager to work
  • coachable and team player mindset.
RESPONSIBILITIES
1.
Administration:
  • Requires advanced administrative duties experience in a professional business office
  • Ensure quality customer service, oversees the daily operation of services for the practice.
  • Must be outgoing, personable and sociable for our patients.
  • Schedule patient's appointments either in person or over the phone.
  • Call established patients for their yearly hearing evaluation.
  • Respect patients by recognizing their rights; maintaining confidentiality.
  • Knowledgeable in verifying patient's insurance eligibility and benefits through all insurance carriers.
  • Prepare and generate reports for the clinic and the home office
  • Must be knowledgeable in Microsoft Office applications and Microsoft Windows Navigation.
  • Use a keyboard efficiently and effectively.
  • Ability to multitask and then prioritize those tasks.
2.
Office Upkeep:
  • Maintain, with the HCP, the cleanliness of the office.
  • Manage your front desk to be productive and efficient.
  • Rework literature regularly so it stays fresh.
  • Contribute to an environment that fosters team work.
  • Professional dress and demeanor is required.
  • Provide complimentary coffee to our patients.
  • Have fun with our patients, make them feel at home.
Job Application You are applying for Medical Customer Service (on-site) (Ref 39921 ) . Please complete the form below and attach your resume. Email Address Phone Number Full Name Street Address City State Select a state Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Zip Code Desired Salary Range Please Select a Range $30,000
  • $50,000 $50,000
  • $80,000 $80,000+
Type of Employment Desired:
Full Time Part Time Temporary Upload Resume (Optional) No file chosen Max.
file size:
128 MB. Submit Application Why Apply for This Role? Our recruiters work directly with hiring managers to ensure your application is reviewed quickly. Applying through Complete Staffing gives you access to roles and insights you will not find elsewhere. Dedicated support from a recruiter who understands your background. Insight into company culture, hiring timelines, and compensation. Access to additional opportunities that match your skills and preferences.

Benefits

  • Dental Insurance