Client Experience Specialist If you've worked in high-end hospitality, premium retail, or customer support, you know how much the details matter. A warm welcome through direct engagement with customers, a thoughtful question, and a clear recommendation can turn an ordinary interaction into a great customer experience. We're hiring a Client Experience Specialist for our Woburn AT&T campaign. This Client Experience Specialist role is a customer-facing sales role for someone who enjoys building rapport, learning what people need, and guiding them through their options. You'll receive training on the AT&T products and services you represent, along with support as you develop your sales skills. What you'll do as a Client Experience Specialist Engage directly with each customer and create a polished, approachable first impression. As a Client Experience Specialist , ask questions to understand the customer's needs before recommending a service. Explain AT&T options clearly so each customer can make an informed decision. Use the listening skills you developed in hospitality or retail to make sales conversations feel personal. Answer customer questions about products, pricing, and the next steps. Follow the sales process accurately while keeping the customer experience at the centre of each interaction. Maintain customer records and follow up where appropriate. Work with your Client Experience Specialist team to improve sales results and customer service. You could be a great fit for the Client Experience Specialist role if you have Experience in high-end hospitality, premium retail, concierge service, or customer support. A natural ability to put a customer at ease and earn their trust. Confidence discussing options and asking for the sale. Strong attention to detail and a professional approach to customer conversations. An interest in developing a career in sales. Your ability to make a customer feel heard could be what sets you apart here. Bring your service experience to a sales role where you can help each customer find an AT&T option that fits their needs. Apply today to join the customer experience team as a Client Experience Specialist.

Job Type:

Full-time Pay:

$5,000.00 - $6,000.00 per month

Benefits:

401(k) Employee assistance program Professional development assistance Referral program

Work Location:

In person