Service Advisor McGee Toyota of Hanover, MA McGee Toyota Hanover, MA Hanover, MA Job Details Full-time $50,000 - $175,000 a year 4 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Qualifications Professional networking Service writing Customer communication Driver's License Time management Full Job Description McGee Toyota of Hanover is looking for an experienced, customer-focused Service Advisor to join our team. The ideal candidate is organized, professional, and passionate about providing an exceptional service experience while helping customers understand and maintain their vehicles. 4 Day Workweek! Responsibilities Greet customers promptly and professionally upon arrival Listen carefully to customers' vehicle concerns and accurately document service needs Recommend appropriate maintenance and repair services based on manufacturer guidelines and technician recommendations Prepare accurate repair orders and communicate clearly with technicians Provide customers with regular updates regarding their vehicle's status Explain recommended repairs, maintenance, and associated costs Review completed work with customers and ensure all concerns have been addressed Maintain strong customer relationships and encourage repeat business Coordinate with technicians, parts staff, and management to ensure an efficient workflow Follow Toyota service procedures and dealership policies Maintain a clean, organized, and professional work environment Qualifications Previous automotive service advisor experience preferred Strong customer service and communication skills Ability to explain automotive repairs and maintenance in an easy-to-understand manner Excellent organizational and time-management skills Ability to work effectively in a fast-paced environment Professional appearance and positive attitude Valid driver's license and acceptable driving record Knowledge of Toyota vehicles and Toyota service procedures is a plus Why Join McGee Toyota of Hanover? Join an established Toyota dealership and automotive team Work in a professional, customer-focused environment Opportunities for continued training and professional development Work alongside experienced service and automotive professionals Build long-term relationships with customers and become a trusted automotive resource We offer eligible employees the following: Medical and Dental Benefits 401(k) Paid vacation Paid holidays Direct deposit Online benefits portal Schedules that respect your work/life balance Employee service discount Disability, Life, and Accident Insurance Competitive Pay Opportunity for career development Paid training Medical/Dependent Flexible Spending Account Access to your pay via mobile app Regular performance feedback and formal review An Equal Opportunity Employer We recruit, hire, train, promote, transfer and compensate our employees and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status or any other status protected by applicable law.

Pay:

$50,000.00 - $175,000.00 per year

Work Location:

In person