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SO
Spirits of Maynard
Cashier/Customer Service at a Wine / Liquor / Beer Store
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Massachusetts data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,993 / year median in Massachusetts
-10% projected decline
Job Description
Come and join our fun and hard working team! We will train you to become heart of our front of the store operation. You will often be the first to meet customers as they walk in the front door, whether it's just a "hello" or if they need assistance locating something. We have such a diverse customer base and you'll get to meet all sorts of interesting people. You must be available for our busy times of year and that includes: The week leading up to Thanksgiving, Christmas, Easter, Memorial Day, 4th of July and Labor Day. Things you'll do: Greet customers, answer phones, ring up sales, receive via phone and doordash delivery orders, show people where products are, restock products on the shelves, data entry and light cleaning. The rest of our team is extremely friendly and wants who is in this position to succeed and we will help you quickly learn the in's and outs of the shop. Keep in mind you'll be on your feet nearly 100% the time during your shift and will walk around a lot too so it's a good chance to not only have fun but get to work your muscles a bit too.