The Customer Sales and Service Representative's role is responsible for delivering outstanding customer support while promoting and selling company products and services. The right candidate must have a positive, "can-do" attitude, with the ability to multi-task, problem-solve, and thrive in a fast-paced environment. This position requires a high level of reliability, strong attention to detail, and excellent people skills. The candidate must be both sales-oriented and service-driven, aiming to provide a positive customer experience that builds loyalty and supports business growth.

Key Responsibilities:

Respond to incoming customer inquiries via phone, email, Text or in person in a timely and professional manner Identify customer needs and recommend appropriate products or services Schedule appointments, and handle billing or account updates Upsell services to existing and potential customers Resolve customer complaints and issues with patience, professionalism, and efficiency Maintain accurate records of customer interactions, transactions, and feedback in the system Follow up on customer inquiries to ensure satisfaction and ongoing support Contribute to a positive, team-oriented office environment and offer support to colleagues and Team Members; as needed Assist in the Team Member hiring process, including participating in interviews.

Qualifications:

High school diploma or equivalent Previous experience in customer service and sales, Strong communication and interpersonal skills Ability to multi-task, prioritize, and problem-solve under pressure Comfortable working in a fast-paced environment Proficiency with computers Positive, customer-first mindset with a commitment to teamwork Must have a reliable car and valid Drivers License Biligual Abilities Join us in delivering exceptional service while growing your career in a supportive environment!

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Paid time off Vision insurance

Work Location:

In person