Order Fulfillment Specialist Published September 18, 2026

Peabody, Massachusetts Job ID:

39715 Key Responsibilities & Details Order Fulfillment Specialist Danvers, MA M-F 8-5 $28/hr Key Responsibilities Answer and route incoming calls to the appropriate service personnel. Make outbound calls as needed to assist customers and follow up on requests. Use call guidelines and procedures to identify customer needs and provide solutions. Handle a high volume of customer inquiries while maintaining timely follow-up. Build positive customer relationships and ensure customer satisfaction. Document customer interactions accurately in Salesforce or other CRM systems. Prepare quotes and process purchase orders. Order parts and assist with invoicing for billable accounts. Escalate urgent issues, including emergency parts orders. Required Skills Strong verbal communication and active listening skills. Customer service or call center experience preferred. Experience using CRM systems such as Salesforce. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving and conflict resolution skills. Adaptable, professional, and customer-focused. Ability to remain calm and empathetic when handling difficult situations. Goal-oriented with the ability to meet performance targets. Qualifications High School Diploma required; Associate's Degree preferred. At least 1 year of call center or customer service experience preferred. Team-oriented, organized, and self-motivated. Strong written and verbal communication skills. Able to work effectively in a fast-paced environment….

Pay Statement and Pay Transparency Laws:

rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP Job Application You are applying for Order Fulfillment Specialist (Ref 39715 ) . Please complete the form below and attach your resume. Email Address Phone Number Full Name Street Address City State Select a state Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Zip Code Desired Salary Range Please Select a Range $30,000 - $50,000 $50,000 - $80,000 $80,000+

Type of Employment Desired:

Full Time Part Time Temporary Upload Resume (Optional) No file chosen Max.

file size:

128 MB. Submit Application Why Apply for This Role? Our recruiters work directly with hiring managers to ensure your application is reviewed quickly. Applying through Complete Staffing gives you access to roles and insights you will not find elsewhere. Dedicated support from a recruiter who understands your background. Insight into company culture, hiring timelines, and compensation. Access to additional opportunities that match your skills and preferences.