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Madureira & Associates

Client Relations Associate

Career Insights for Customer Service Representative (General)

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

MADUREIRA & ASSOCIATES
is hiring a Client Relations Associate in Providence to represent Verizon and help customers find the right wireless and internet solutions. No sales experience? No problem. We provide hands-on coaching, and a clear path for career growth. If you're motivated, enjoy talking with people, and want to build a long-term career, we'd love to meet you. What You'll Do Client Relations Associate Meet with new and existing customers to discuss Verizon products and services Recommend wireless and internet solutions based on customer needs Guide customers through the enrollment and sales process from start to finish Answer questions with confidence and provide outstanding customer service Stay up to date on Verizon products, promotions, and technology Work with a supportive team to achieve individual and team sales goals What We're Looking For Client Relations Associate Positive attitude with strong communication skills Comfortable working face-to-face with customers Motivated by personal growth and performance Reliable, coachable, and eager to learn Sales, retail, hospitality, restaurant, or customer service experience is a plus—but not required What We Offer Client Relations Associate One-on-one mentorship Clear advancement opportunities based on performance Professional development and leadership training Fun, team-oriented work environment Full-time, entry-level position with immediate openings If you're looking for a career instead of just another job, this Client Relations Associate opportunity is a great place to start. Join
MADUREIRA
& ASSOCIATES and gain real-world experience representing Verizon while developing professional sales, customer service, and leadership skills. Apply today to become our next Client Relations Associate.
Pay:
$750.00 - $1,600.00 per week
Work Location:
In person