Jobs › Taunton, MA › Customer Service Representative Robert Half Customer Service Representative Taunton, MA Apply Description We are looking for a Customer Service Representative to support a busy service team in Taunton, Massachusetts. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping order information accurate. The person in this role will serve as a key point of contact for incoming inquiries while delivering prompt, detail-focused service across phone-based interactions.

Responsibilities:

• Respond to inbound customer calls with accuracy and a strong service mindset.
• Place outbound calls as needed to follow up on requests, clarify details, or provide updates.
• Enter customer orders into the system carefully, ensuring information is complete and correct.
• Address service questions, resolve routine issues, and escalate more complex concerns when appropriate.
• Maintain clear records of customer interactions, requests, and order-related activity.
• Support daily call center operations by managing multiple inquiries efficiently and meeting response expectations. Requirements
• Previous experience in a call center or customer-facing support role.
• Ability to handle a high volume of inbound and outbound phone communication.
• Strong customer service skills with a detail-oriented and courteous communication style.
• Experience with order entry and accurate data input.
• Comfortable multitasking while navigating systems and documenting interactions.
• Solid problem-solving skills and the ability to respond calmly in a fast-paced environment.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) . Active Filters Customer Service Representative Taunton, MA Clear All Apply