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Hangar of West Springfield
Food Expo/Phones
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Massachusetts data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,993 / year median in Massachusetts
-10% projected decline
Job Description
Food Expo/Phones Hangar of West Springfield West Springfield, MA Job Details Part-time From $16 an hour 23 hours ago Qualifications Food service customer order management In-person customer service Phone customer support Cash register operations Payment processing in food service Full Job Description Come join our amazing Hangar of West Springfield team! This position is a combination of customer service and food expediting. Responsibilities including taking orders over the phone and in person, addressing Door Dash and Uber Eats tablets, cashing out orders, and bagging and dressing orders. Prior customer service or restaurant experience is preferred, but not required, as we offer training. We are seeking out candidates that work well as a team, are personable, and can handle switching between tasks easily. Position is part or full time. Weekend availability is a must. Business is open until 10pm, 11pm on Fridays and Saturdays. Pay starts at $16/hr plus tips and can be discussed during the interview process. We look forward to meeting you!