Customer Service Representative -

Part-Time Schedule:

Monday-Friday, approximately 10:00 AM-2:15

PM Position Type:

Part-Time Position Overview We are looking for a friendly, reliable, and organized Customer Service Representative to join our small business team. This position is ideal for someone who enjoys working with customers, staying organized, and helping keep day-to-day office operations running smoothly. The Customer Service Representative will serve as an important point of contact for our customers, assisting with questions, sales, orders, scheduling, and general administrative needs. Responsibilities Answer incoming phone calls and provide friendly, professional customer service Assist customers with questions, product information, orders, and general inquiries Process sales and customer orders accurately Follow up with customers regarding current and pending orders Communicate with customers to provide order updates and address any questions or concerns Schedule installations and coordinate appointments Maintain accurate customer and order information Assist with invoicing, filing, data entry, and other office administrative tasks Help keep the office organized and ensure information is communicated accurately between customers and the team Support other day-to-day office and customer service needs as needed Qualifications Previous customer service, sales, office, or administrative experience preferred Friendly, professional, and positive attitude Strong communication and phone skills Organized and detail-oriented Comfortable working independently and managing multiple tasks Basic computer skills and ability to learn new software Ability to accurately process orders and maintain customer information Dependable and punctual Ability to work well in a small-business team environment Experience with Quickbooks is a plus What We're Looking For The ideal candidate is someone who enjoys helping people, takes pride in providing excellent customer service, and can stay organized in a busy office environment. Because this is a small business, flexibility and a willingness to assist with a variety of tasks are important.

Schedule:

Monday-Friday, approximately 10:00 AM-2:15 PM This is a part-time position with a consistent weekday schedule .

Benefits:

Paid Time Off Sick Leave Flexible Scheduling (Start & End Time can Be Negotiated for your Schedule) On the

Job Training Pay:

$18.00 - $21.00 per hour Expected hours: 20.0 - 24.0 per week

Benefits:

Flexible schedule Paid time off

Work Location:

In person