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SN
Stop n shop liquors
Cashier/Customer Service/Sales Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Maryland data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,684 / year median in Maryland
-16% projected decline
Job Description
Job Summary We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the face of our grocery store, providing exceptional customer service and ensuring a pleasant shopping experience for all patrons. Your responsibilities will include handling transactions, assisting customers with inquiries, and maintaining a clean and organized store environment. Duties Operate the Point of Sale (POS) system efficiently to process customer transactions. Provide outstanding customer service by greeting customers, answering questions, and addressing concerns. Assist in merchandising products and maintaining attractive displays to enhance the shopping experience. Perform stocking duties to ensure shelves are well-stocked and organized. Engage in upselling techniques to promote additional products to customers. Conduct product demonstrations to educate customers about new or featured items. Handle cash transactions accurately while adhering to cash handling procedures. Maintain phone etiquette when answering customer inquiries over the phone. Collaborate with team members to ensure smooth store operations and provide supervisory support when needed. Experience Previous experience in retail sales or as a cashier is preferred. Familiarity with basic math and retail math concepts for accurate transaction processing. Bilingual candidates are encouraged to apply as it enhances communication with diverse customers. Strong communication skills are essential for effective interaction with customers and team members. Experience in product demos or merchandising is a plus, as well as any supervisory experience that can contribute to team leadership. Join us in creating a welcoming environment for our customers while developing your skills in retail and customer service!