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Home Helpers of Hagerstown-Frederick

Client Service Aide

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 5 weeks ago

Location: Hancock, MD (Onsite)

Last Updated: 4 days ago

Hours: Full-Time

Expires: 10/9/2026

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,684 / year median in Maryland

-16% projected decline

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Job Description

Join Our Caring Team as a Client Service Aide in Hancock! Are you a compassionate individual who enjoys helping others thrive in their daily lives? Home Helpers Home Care is looking for Client Service Aides in Hancock, MD, to provide essential care and companionship to seniors and individuals in need. Your role will be vital in ensuring clients feel supported, valued, and empowered. Why Work with Home Helpers Home Care? We believe in supporting our team members as much as we support our clients. As a Client Service Aide, you'll enjoy: Competitive Pay to reward your hard work and dedication. Vision and Dental Insurance to prioritize your health and well-being. Employee Discounts to help you save on everyday essentials. 401K with Company Match to plan for your future. Flexible Scheduling to fit your lifestyle and commitments. One-on-One Client Care for personalized, meaningful relationships. Career Growth Opportunities through training and development programs. Your Role as a Client Service Aide As a Client Service Aide, you'll assist clients with daily tasks and provide companionship that enhances their overall well-being. Your responsibilities will vary based on individual needs and may include:

Personal Care Support:

Assisting with bathing, grooming, dressing, and mobility to ensure comfort and dignity.

Home Maintenance:

Light housekeeping and meal preparation to create a safe and welcoming environment.

Transportation Assistance:

Providing reliable transportation for errands, appointments, or social activities.

Companionship:

Offering conversation and engaging in activities to brighten clients' days.

Care Plan Implementation:

Following customized care plans to provide consistent, high-quality support.

Professional Communication:

Maintaining respectful communication with families and the care team to ensure clients' needs are met. What We're Looking For We're seeking dependable, compassionate individuals who are ready to make a positive impact in Hancock.

Key qualifications include:

A valid driver's license and auto insurance A clean driving record Prior experience in home care is a plus, though not required—training is provided Access to email and a mobile device for communication A commitment to confidentiality and ethical care standards Ready to Make a Difference in Hancock? If you're passionate about helping others and want to bring comfort, companionship, and support to clients in Hancock, apply today to become a Client Service Aide with Home Helpers Home Care. Together, we'll create meaningful moments and lasting impact for those in need.