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PB
Pizza Boli's
Customer Service Representative (CSR)
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Maryland data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,684 / year median in Maryland
-16% projected decline
Job Description
Job Overview Customer Service Representatives help keep the store running smoothly by assisting customers, preparing food products, and supporting daily store operations. This is a fast-paced, hands-on position where team members help take orders, organize deliveries, and ensure every customer receives fast and accurate service. We are looking for reliable individuals who work well with a team, stay organized during busy periods, and take pride in providing great customer service. Responsibilities Greet customers and provide friendly customer service Answer phones and take customer orders Operate the cash register and handle payments Prepare food products according to company standards Assist with boxing and organizing orders for delivery and pickup Maintain a clean and organized work environment Follow food safety and sanitation standards Support drivers and other team members to keep the store running efficiently What We're Looking For Reliable and punctual Strong customer service and communication skills Ability to work in a fast-paced environment Ability to stay organized during busy shifts Willingness to learn and help wherever needed Availability to work evenings and weekends Previous restaurant experience is a plus What We Offer $15.00 per hour Flexible scheduling Paid training Employee discount Opportunities for growth within the company Fast-paced team environment