Job description: Job Summary We are seeking a dynamic and customer-focused Customer Service Associate to join our client in Crisfield, MD. In this role, you will provide exceptional office support and ensure customer satisfaction. The ideal candidate will possess excellent communication skills, be proficient in Microsoft Office and computer skills, and have experience in call center environments. This position offers an engaging work environment where your interpersonal skills and attention to detail will make a significant impact on our client's success. Responsibilities Respond promptly and professionally to customer inquiries via walk ins, phone or email, demonstrating excellent phone etiquette and communication skills Provide accurate information regarding products and services Perform data entry tasks accurately using Microsoft Office applications and other relevant software Process transactions such as cash handling when necessary Collaborate with team members to improve service delivery and support overall client service goals Experience Previous experience in a busy office or customer support role is preferred, especially with call center experience or client services background Strong typing skills and proficiency in Microsoft Office Suite (Word, Excel) are essential Experience with data entry, analysis skills, and computer literacy are highly desirable Excellent communication skills, including active listening and clear articulation, are required for success in this role This position is ideal for candidates who thrive in fast-paced environments, possess strong interpersonal skills, and are committed to delivering outstanding customer service.

MUST PASS

Background and Drug Screening Hours are Monday - Friday 8am -4:30pm

Pay:

$18.00 per hour

Work Location:

In person