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WI
Wawa, Inc.
Customer Service Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Maryland data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,684 / year median in Maryland
-16% projected decline
Job Description
Customer Service Associate
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
What you'll do:
- Greet and engage with customers to ensure their needs are met both quickly and courteously.
- Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
- Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
- Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
- Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
- Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
- We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.
- Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask like a pro.
- Must be 16+ years old with reliable transportation.
- Enjoy working in a team environment.