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Altarum
Account Coordinator - Client Services (Contingent)
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Maryland data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,684 / year median in Maryland
-16% projected decline
Job Description
At Altarum , we're driven by a simple but powerful mission: improving the health of individuals with fewer financial resources and populations underserved by the healthcare system. We partner with federal and state agencies to design and deliver solutions that make a real, measurable difference. \n About the Role As an Assistant Account Executive, you'll provide essential support to staff, teams, and projects. Depending on the needs of your team, you may also support client relationships, produce initial drafts of work, and help monitor the data that shows how a client engagement is going. It's a role built for someone who's organized, dependable, and ready to pitch in wherever they're needed. What You'll Do Provide support to staff, teams, and projects, helping keep day-to-day work on track Produce initial drafts of work for review by your team Monitor and collect data relevant to client success Perform administrative duties that keep your team running efficiently Assist with new business development and organic growth efforts