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AS
Abacus Service Corporation
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Maryland data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,684 / year median in Maryland
-16% projected decline
Job Description
Customer Service Representative Abacus Service Corporation - 5.0 Silver Spring, MD Job Details Contract $20 an hour 22 hours ago Qualifications Report preparation Customer communication Email customer support Client inquiry handling Customer interaction during outreach Email support Entry level Client interaction via phone calls
Full Job Description Job Description:
The primary focus of this position is to act as a representative of our company to provide top quality service to our customers which may be measured through defined numerical goals/targets. Duties in this position are usually repetitive, requiring analysis and use of individual judgment. Specific duties for this position include handling inbound and outbound calls and/or emails, use of technology systems, troubleshooting problem jobs, report generation, following through on customer inquiries, and the retention and acquisition of industry/position required knowledge. Supervision ranges from close to general.Pay:
$20.00 per hourWork Location:
In personBenefits
- Dental Insurance