Looking for steady work that doesn't slow down when the season ends? Call Control offers year-round, full-time hours, indoor work, and real benefits, so your paycheck stays the same in January as it does in July. Job Responsibilities Handle inbound, outbound, and chat appointment scheduling for multiple dealership clients while following client-specific guidelines and using various scheduling platforms Develop expertise in one or more key client accounts to deliver consistent, high-level service Understand and meet Call Control's Key Performance Indicators to maintain productivity and performance standards Maintain and update internal customer databases to ensure accurate contact information Complete outbound business-to-business cold calls to schedule demonstrations of Call Control services Participate in team meetings, trainings, and one-on-one coaching sessions with leadership Support the training team through shadowing and role-playing activities as needed Our benefits program was designed with our team members' preferences in mind. Some of the benefits offered are: Simple IRA Retirement Plan with 3% company match Medical, dental, and vision insurance Health Savings Account Paid Time Off Merit based rewards system Earn $15.75/hr on average with commission, plus a raise at 6 months Semi-Annual Pay and Performance reviews Out early on Fridays! 3pm closing time Requirements Ability to type 35 or more words per minute Previous customer service and office experience Proven ability to de-escalate situations and manage conflict professionally Strong phone presence with excellent organizational, written, and verbal communication skills

Pay:

From $15.00 per hour Expected hours: No less than 30.0 per week

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person