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Lee Auto Malls

Assistant Service Advisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$51,045 / year median in Maine

+11% projected growth

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Job Description

Assistant Service Advisor Monday- Friday 7AM to 5PM No Nights! No Weekends!
Salary Range:
$45,000 to $65,000 per year Lee Auto Malls in Auburn is looking to hire an Assistant Service Advisor for our busy Chrysler Jeep Dodge Ram store.
Key Responsibilities:
Greet customers and offer excellent customer service Translate customer-reported problems to actionable repair orders for technicians to complete Provide cost estimates; communicate additional repair or service needs to the customer Create and close repair orders in the database management system Order necessary parts and double-check that they are delivered to technicians Provide timely progress updates to customers Ensure that automotive work provided to customers meets company quality standards
Qualifications:
Exceptional interpersonal and customer service skills Strong communication skills Organizational skills including the ability to prioritize Proficient computer skills Valid driver's license and clean driving record
PLEASE CHECK YOUR EMAIL AFTER SUCCESSFULLY APPLYING FOR TIME SENSITIVE NEXT STEPS
Family-owned since 1936, Lee Auto Mall has grown to 14 locations statewide, employing over 400 people. We pride ourselves on our happy, hard-working network of people, which creates a great place to work. At Lee, you will join a growing team that's both fun and professional, with a high level of enthusiasm and a strong group dynamic. If you want to put your talent and drive to work for one of Maine's most thriving companies, we would love to meet you! Great Benefits! Choice of Medical Plans Dental Insurance Vision Insurance 401(k) with company match Paid holidays and vacation Short-Term and Long-Term Disability Insurance Life Insurance Flexible Spending Account Paid Education and ongoing training Generous employee discounts on vehicles purchases, parts, and service Staff parties and events A career-oriented environment with opportunities for steady growth and advancement A family-oriented culture with an excellent reputation in the business

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance