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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Maine data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,355 / year median in Maine
-18% projected decline
Job Description
The difference is We Care…..about our employees, our customers and our community. Maritime Energy has an opening for a part time Customer Service Representative at our office in Belfast . The days worked will be Monday - Friday from 8:00am to noon, with the ability to cover additional hours to assist during vacations or other staffing needs. The successful candidate must be self-motivated, detail oriented, a strong communicator, both oral and written, possess the ability to multi-task with efficiency, maintain customer awareness and provide exceptional customer service. Responsibilities include assisting walk in customers, answering phones, accurately responding to customer inquiries, ensuring any necessary follow up with customer questions, and accurately managing customer payments. Maritime Energy offers competitive weekly pay at $17.00 - $22.00 hourly, and benefits that include an employer matched 401(k), paid Maine EPL time, and purchasing discounts on home heating products. If you are interested in joining the team at our locally owned family business please send a resume and cover letter to: Jeff Snow, HR Manager, Maritime Energy, PO Box 485, Rockland, ME 04841. jeffsnow@maritimeenergy.com (207) 596-0986 ext 119.