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No Frills Oil Company Inc.

Customer Service & Data Entry Representative

Career Insights for Customer Service Representative (General)

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Based on Maine data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,355 / year median in Maine

-18% projected decline

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Job Description

Customer Service & Data Entry Representative Join Our Family at
No Frills Oil:
Going the Extra Mile Since 1980! No Frills Oil, a trusted, family-owned energy provider in Hancock, ME, is celebrating over 45 years of dedicated service to our community. We are looking for a friendly, detail-oriented, and enthusiastic Customer Service & Data Entry Representative to be the welcoming voice and efficient backbone of our office team. If you thrive in a positive environment and love helping people, we want you to join us!
Key Responsibilities:
As our Customer Service & Data Entry Representative, you will play a vital role in our daily operations, ensuring smooth communication and accurate record-keeping. Answer incoming phone calls with a positive and friendly demeanor. Accurately take heating oil and propane delivery orders from customers. Effectively dispatch delivery orders to our drivers. Contact customer regarding overdue invoices. AR experience is a plus! Assist customers with payment inquiries and process transactions. Work with collection agent and legal team. Perform timely and accurate data entry for invoices and customer payments into our software system. Maintain organized customer records and files. Collaborate effectively with drivers, service technicians, and other office staff.
Qualifications & Requirements:
Proven experience in a customer service or data entry role is highly preferred. Excellent verbal and written communication skills. Strong attention to detail and accuracy in data entry. Proficiency with computer systems and basic office software. Ability to work effectively both independently and as part of a team. A positive, friendly, and helpful attitude is a must! Ability to multitask in a busy office environment. Experience in a customer service or data entry role is highly preferred. Excellent verbal and written communication skills. Strong attention to detail and accuracy in data entry. Proficiency with computer systems and basic office software. Ability to work effectively both independently and as part of a team. A positive, friendly, and helpful attitude is a must! Ability to multitask in a busy office environment.
Pay:
From $24.00 per hour Ability to
Commute:
Hancock, ME 04640 (Preferred)
Work Location:
In person