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Client Service Representative, Veazie, Maine
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Maine data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$47,555 / year median in Maine
-1% projected decline
Job Description
Provide high quality customer service that meets or exceeds the expectations of our clients while supporting the doctors and support staff.� Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.� Oversee the clinic flow.� Manage and assist client in the euthanasia paperwork process.� Discuss payment choices with clients.� Process Daily Estimate Report (Out Window CSR).� Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system.� Maintain knowledge of extension numbers to reach employees throughout the network.� Assist in emergency situations by expediting calls to triage staff members.� May require mentoring or overseeing students from various educational programs.� Perform other job duties as assigned.