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NA
Northland Area FCU
Contact Center Representative, Full Time, Alpena
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Scorecard
Based on Michigan data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$38,140 / year median in Michigan
-1% projected decline
Job Description
Your Next Career Move Starts Here! We're Hiring a Contact Center Representative - Full Time Are you the kind of person who can brighten someone's day with just your voice? Do you love helping people, solving problems, and making a difference one conversation at a time? If so, we'd love to have you on our team! What Is the Role? Be the voice of our credit union! As a Contact Center Representative, you'll deliver exceptional service over the phone, assist members with their financial needs, answer questions, solve problems, and connect members with products and services that help them reach their goals—all while creating a positive experience with every call.