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Tide Dry Cleaners- Birmingham
Delivery Driver/Customer Service
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35
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Job Description
Able to drive company vehicle, currently has valid drivers license with clean record. Able to function independently for directions. Provide exceptional customer service to customers. Serve as primary liaison with customers. Greet and assist all walk-in customers in the store. Meet, greet and assist all valet drive-up customers at their car. Process customer phone and personal relations. Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns. Sort and examine articles, picking out those that may need hand spotting, or stain treatment. Mark-In incoming customer orders; indentify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register. Consistently ensure cash drawer accuracy. Follow Company's new customer protocol. Attend Company offered ongoing training and education.
Written Communication Skills,Customer Service,Organizational Skills,Project Management. Time Management.
Phone Communication Skills. Understanding of POS system
Skills:
Oral Communication Skills.Written Communication Skills,Customer Service,Organizational Skills,Project Management. Time Management.
Phone Communication Skills. Understanding of POS system