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Sheldon Medical Supply

Medical Customer Service Representative

Pay: $15–$17/hr

Posted: 5 weeks ago

Location: Caro, MI (Onsite)

Last Updated: 5 days ago

Hours: Full-Time

Expires: 10/9/2026

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Based on Michigan data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

•SERIOUS

INQUIRES ONLY APPLY

•MUST

BE DEPENDABLE AND RELIABLE

•Sheldon Medical Supply is looking for a compassionate CPAP/BiPAP specialist to work in our Caro location. Desired candidates will possess excellent communication skills, computer skills, organizational skills along with drive and willingness to learn and be dependable. Someone who also works good under pressure and not afraid to pick up the phone and call people. Required - Medical experience & insurance knowledge Will train on

CPAP/BIPAP

machines and guidelines Sheldon Medical Supply's CPAP/BiPAP specialist is a very fast paced position with responsibilities of communicating with patients, doctors, sleep labs and hospitals. Responsible for order intake, verifying insurances, obtaining authorizations, data entry and much more. We offer vacation and earned sick time, holidays off, and health insurance. Sheldon Medical supply is a renowned DME provider servicing the greater part of Michigan. Our companies fast growing industry has allowed for many employees growth and advancement. We are looking for new team members to join us in reaching our goals to provide the best care to our patients!

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person