We are a Business-to-Business (B2B) distributor specializing in packaging, janitorial, and safety supplies. We are currently seeking a dependable, organized, and customer-focused Part-Time Office & Customer Service Assistant to join our team. This position is ideal for someone who enjoys working with customers, staying organized, and handling a variety of responsibilities throughout the day. The role will support our accounting, customer service, and sales departments with order processing, customer communication, invoicing, payments, and general office duties.

Job Responsibilities:

Answer inbound customer phone calls and provide friendly, professional assistance Take and process customer orders by phone Process orders received by phone, email, and website Prepare packing slips and customer invoices Assist the Customer Service and Sales departments with orders, quotes, price lists, and customer correspondence Process customer payments and assist with accounts receivable Perform general accounting and data-entry tasks Maintain organized customer and company files Handle mailing, filing, and other general office responsibilities Assist with additional administrative tasks as needed

Qualifications & Requirements:

Excellent multitasking skills and the ability to prioritize competing tasks Dependable, punctual, and highly organized Excellent customer service and interpersonal skills Professional and confident phone skills Strong attention to detail and accuracy Proficient with Microsoft Office, including Word, Excel, and Outlook High school diploma or equivalent; some college coursework preferred 2-3 years of relevant office experience , preferably in a customer service or administrative role involving regular phone communication Ability to work independently while also being a team player

Compensation & Opportunities:

$17.00

• $20.00 per hour , depending on experience Consistent Tuesday
• Friday schedule, 9:00am
• 3:30pm

Monday's Off Work Environment:

In-person office position Professional, team-oriented work environment Regular interaction with customers, sales staff, and other departments

Pay:

$17.00

• $20.

00 per hour Expected hours: 24.0 per week

Benefits:

401(k) Flexible schedule Paid time off

Work Location:

In person