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Carelinc Medical Equipment
Retail Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Michigan data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
Retail Customer Service Representative Carelinc Medical Equipment
- 3.
CareLinc Crew:
Retail Customer Service Rockstar Wanted! Are you a people-person with a passion for helping others? Do you thrive in a fast-paced, hands-on retail environment? CareLinc is on the lookout for a Retail Customer Service Representative to join our team and be the friendly face customers rely on for medical equipment and top-notch service.What You'll Be Doing:
Welcoming customers and helping them find the equipment they need (and maybe even something they didn't know they needed!) Listening to customer needs and offering solutions that support their health, comfort, and independence Staying active throughout the day—this role involves regular walking, lifting (up to 50 lbs), and hands-on movement Keeping our showroom looking sharp, clean, and organized Assisting with insurance paperwork and coordinating product deliveries Supporting a team that truly cares—about our customers and each other What You Bring to theTable:
At least 1 year of retail experience preferred A team-oriented, can-do attitude Strong communication and basic computer skills Bonus points if you know medical terminology or have experience with insurance paperwork How We CARE atCareLinc:
At CareLinc, we follow our CARE Standards , which means: Community- We work together, help each other, and make every interaction positive. Accountability
- We grow, learn from feedback, and focus on solutions, not problems. Relationships
- We listen, assume positive intent, and build strong relationships. Empathetic
- We understand and support each other, making sure our workplace feels welcoming and inclusive.