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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Michigan data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
Customer Service Representative at High Favor Insurance Agency Customer Service Representative at High Favor Insurance Agency in Harper Woods, Michigan Posted in about 17 hours ago.
Type:
full-time The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications No prior work experience necessary, but this position requires enthusiasm, hard work, and a drive to succeed. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work. Position available immediately.