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Gill Staffing

Customer Experience Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Customer Experience Specialist. Some people just have "it." They're the person everyone naturally talks to. They remember names. They ask great questions. They make people feel comfortable. They genuinely care about helping others. If you're smiling while reading this because it sounds like you...keep reading. Gill Staffing is looking for a Staffing Specialist to join our Holland team. It's a people job. It's about creating and delivering a great service experience for our employees and clients. Every day you'll interview job seekers, learn their stories, build relationships, and connect them with employers who need talented people. You'll celebrate new jobs, help people through career changes, and become a trusted partner for both candidates and local businesses. No recruiting experience? That's okay. We're much more interested in finding someone with outstanding customer service skills, a positive attitude, and the ability to connect with people. We can teach recruiting. You'll thrive here if you... Love meeting new people. Naturally build trust and rapport. Stay organized even when juggling multiple priorities. Enjoy solving problems and finding solutions. Can comfortably spend your day interviewing, calling, texting, and meeting with people. Pay attention to the details because you know they matter. Adapt quickly when priorities change. Want a career where your work genuinely changes lives.
A typical day includes:
Interviewing candidates and learning what they're looking for. Matching great people with outstanding career opportunities. Following up with candidates through phone, text, email, and in person. Supporting local employers with their hiring needs. Keeping organized records and managing multiple priorities. Celebrating job offers, first days, and career success stories. We'd love to meet you if you've worked in... Customer Service Hospitality Banking Retail Leadership Account Management Admissions Sales Support Healthcare Reception Or any role where building relationships is what you do best. Why Gill Staffing? We're more than a staffing agency—we're a family-owned company that's been helping people and businesses succeed for over 35 years. When you join Gill Staffing, you'll find: Competitive salary of $50,000-$70,000 Monday-Friday schedule On-site position in our Holland office A supportive, engaging team that works hard and enjoys what they do Opportunities for advancement and professional growth A company that's deeply involved in the West Michigan community The chance to make a real difference in someone's life every single day Sound like you? If you're looking for meaningful work where every day is different, relationships matter, and helping people is at the heart of what you do, we'd love to meet you. #LIA123
Pay:
$50,000.00 - $70,000.00 per year
Work Location:
In person