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Mobil Gas

Cashier/Customer Service

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Michigan data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Job Overview We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team in a dynamic retail environment. The ideal candidate will have a passion for providing exceptional customer service, possess strong communication skills, and be comfortable working with point-of-sale (POS) systems. This role involves assisting customers with their purchases, managing transactions, and ensuring a pleasant shopping experience. Responsibilities Greet customers warmly and assist them with their inquiries and purchases Operate the cash register and handle cash transactions accurately Maintain a clean and organized checkout area while ensuring proper merchandising standards Provide product demonstrations to enhance customer understanding and engagement Upsell products by effectively communicating features and benefits to customers Stock shelves and assist in inventory management to ensure product availability Supervise junior staff members as needed, fostering a collaborative team environment Utilize retail math skills to manage transactions and provide accurate change Exhibit strong phone etiquette when handling customer calls or inquiries Experience Previous experience in customer service or retail sales is preferred Familiarity with POS systems and cash handling procedures is essential Experience in merchandising, stocking, or product demos is a plus Bilingual candidates are encouraged to apply to better serve our diverse customer base Strong basic math skills are required for accurate transaction processing Excellent communication skills are necessary for effective interaction with customers Join our team and contribute to creating an enjoyable shopping experience for our customers while developing your skills in a supportive environment!
Job Types:
Full-time, Part-time Pay:
$14.00 - $16.00 per hour Expected hours: 30.0 - 40.0 per week
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements