Call Center Representative Alpha Solutions Management - 3.6 Okemos, MI Job Details Part-time From $15 an hour 7 hours ago Benefits Opportunities for advancement Flexible schedule Qualifications Computer operation Customer communication Interpersonal skills Spreadsheets English High school diploma or GED Decision making Desktop applications Productivity software Full Job Description Job Overview Alpha Solutions is a rapidly growing annuity and life insurance marketing company based in Okemos, Michigan. In our 20-year history, we achieved record-breaking growth, surpassing $1 Billion in annuity and life insurance sales in 2024. As we continue to expand, we are looking for motivated individuals to join our team immediately! This is a fantastic opportunity to earn a competitive hourly wage with the potential to earn an additional $1,000 per month in performance-based incentives.

Job Responsibilities:

• Conduct high-volume outbound calls to engage with insurance agents.
• Follow a structured call script to effectively communicate company offerings.
• Update and maintain accurate records of agent interactions.
• Gather and verify updated agent information in our database.
• Provide exceptional customer service and ensure a positive experience for agents.
• Collaborate with team members to meet and exceed performance goals.

Requirements:

• Must live locally in the Lansing, MI area (this is an in-office position).
• High school diploma or equivalent required.
• 1-2 years of experience in customer service, sales, or a call center environment preferred.
• Strong communication skills, with the ability to read, write, and speak English fluently.
• Basic computer proficiency, including MS Word, MS Excel, and internet navigation.
• Excellent interpersonal skills with a customer-focused mindset.
• Ability to make independent decisions while maintaining professionalism.
• Flexible work schedule to accommodate business needs. Why Join Alpha Solutions?
• Competitive hourly pay + performance-based bonuses.
• Work in a fast-paced, high-energy environment.
• Opportunity for growth and career advancement within a thriving company.
• Supportive team culture with hands-on training.

If you are a self-motivated, goal-driven professional looking for a rewarding career in a growing company, we want to hear from you! Apply today to join our team!

Job Type:

Part-time Pay:

From $15.00 per hour

Benefits:

Flexible schedule Ability to

Commute:

Okemos, MI 48864 (Preferred) Ability to

Relocate:

Okemos, MI 48864: Relocate before starting work (Preferred)

Work Location:

In person