Overview Come work at Fireplace Gallery, a growing company specializing in fireplaces, outdoor kitchens, grills, and other leisure products. We are seeking a part time (job share) energetic and organized Customer Support Associate to join our team. If you are hard-working, organized, and dependable, apply today! Duties Oversee daily office operations to ensure efficiency and organization Answer phone calls and emails and direct inquiries to the appropriate employee based on the nature of the request Greet customers and other visitors Perform various computer tasks, which include preparing and recording deposits, entering sales orders, updating pricing, or other data entry Daily cash drawer reconciliation Keep all office and shop supplies stocked and office equipment in working order Manage incoming and outgoing mail Maintain organized filing systems-both digital and physical Other clerical tasks as needed Requirements and Qualifications Proven experience in administrative support or clerical roles Strong communication skills with the ability to handle phone calls professionally and courteously, and familiarity with multi-line phone systems Excellent customer care and focus Strong attention to detail Proactive and self-motivated Knowledge of basic office and bookkeeping procedures Technical proficiency in office software, including MS Office Familiarity with QuickBooks is desirable Strong organizational, time management and multitasking skills Interpersonal skills to make a positive impression on customers and vendors and interact professionally with employees Strong work ethic with a focus on accuracy, confidentiality, and professionalism High school diploma or GED certificate, college degree a plus Hours Weds-Friday 9-5, Saturday 10-2

Pay:

$19.00 - $23.00 per hour Expected hours: 25.0 - 30.0 per week

Benefits:

401(k) Paid time off People with a criminal record are encouraged to apply

Work Location:

In person