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Foster Blue Water Oil

Richmond - CSR Office

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Customer Service Representative Blue Flame Propane, Inc. seeks a full-time Customer Service Representative at our Richmond Bulk Plant .
Position Duties and Responsibilities:
Professionalism with handling customer calls for enrollments, cancellations, resolutions for issues, and complaints. Assist customers at the counter. Fill Cylinders (reimbursement for every tank filled) Processing customer orders. Posting payments daily in the computer system. Reconciling daily deposits. Filing and scanning documents. Greet visitors (customers, USPS, FedEx, UPS). If needed, other duties as assigned by the Director or Office Manager.
Benefits Offered:
Pay is determined by experience, along with market competition. Employee discounts for oil and propane. 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals. Vacation, sick EST, paid holidays, and overtime. Medical, dental, and vision coverage plans. Life insurance. Christmas Club (including employer match) and other company perks and incentives.
Position Qualifications:
Two years of Customer Service experience preferred. Moderate data entry and computer skills required. Effective communication skills, friendly, organized, and professional.
To Apply:
Apply online and submit your application at https://fosterbluewateroil.applicantpool.com . To learn more about the Foster Oil Family as a potential future employee or as a new customer, please visit www.fosteroil.com.