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Schoenherr Roofing

Inside Phone Representative- Call Center

Pay: Not specified

Posted: 4 days ago

Location: Romeo, MI (Onsite)

Last Updated: 13 hours ago

Hours: Full-Time

Expires: 10/5/2026

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$38,140 / year median in Michigan

-1% projected decline

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Job Description

Company:

The Best Roofing company of it's kind in the Detroit and Grand Rapids markets. 30 Year old family-owned business providing roof replacement, storm restoration, siding and gutters.

Position:

Inside Phone Representative This role focuses on customer development and appointment scheduling and satisfaction after sales, completing post-install paperwork, and presenting additional services or options for the customers over the phone.

Essential Duties & Responsibilities:

Contact homeowners and schedule estimate appointments Call homeowners after installation to perform post-checks Confirm successful installation and customer satisfaction Complete final paperwork and approvals Present additional products, upgrades, or services if needed

Required Skills:

Strong phone sales skills and customer service experience in Home Improvement Industry Preferred Strong communication and customer service skills Ability to explain products and services Attention to detail with paperwork and documentation Position Offer Competitive Pay Career Growth To Apply Send your resume and phone number. Qualified applicants will be contacted for next steps. #hc262353