CUSTOMER SUPPORT SPECIALIST

Administrative & support services Customer support specialist

CUSTOMER SUPPORT SPECIALIST.

saginaw, michigan Posted 4/29/2026 Closes 5/27/2026 Job details Summary Spherion $18.00 - $20.00 per hour Temp to Perm 8:30 AM - 5:00 PM Industry administrative & support services (Office and Administrative Support Occupations) Reference number S_175127 Are you a proactive professional who thrives in an organized, manufacturing environment? We are looking for a detail-oriented Customer Support Specialist to join our team in Saginaw, Michigan. In this role, you will be the primary link between our internal operations and our valued clients, ensuring that every order and inquiry is handled with precision. Ideal candidates should be pros in working with MS Excel, from organization skills to VLookups.

Schedule:

Monday through Friday, 8:30 AM - 5:00 PM.

Location:

Saginaw, MI (This is NOT a remote position; daily in-person reporting is required).

Pay:

$18-20/hr, depending on experience. ...

Responsibilities:

This is an on-site role where you will manage the heartbeat of our customer transactions. Monitor and respond to customer emails with professionalism and timeliness. Accurately process invoices, monitor backorder reports, and prepare customer quotes. Manage transactions within procurement platforms and maintain precise customer account records. Process Document Change Requests (DCR) within our

ISO 13485

2016 Quality Management System.

Skills:

A background in customer service and logistics is helpful.

Qualifications:

2+ years of customer service or support experience (experience in a manufacturing setting is preferred). Proficiency in Microsoft Office (Excel, Outlook, Word) and experience working with ERP systems. Excellent written and verbal communication skills with the ability to engage professionally with coworkers and clients. The ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Why You'll Love Working Here:

We believe that small parts make a big impact, and that includes our people. We offer a supportive culture and a comprehensive benefits package: Competitive wages, 401k plans, and annual bonuses. Medical benefits covered at 100%, plus dental and vision coverage. Paid holidays and PTO. No swing shifts, a clean work environment, and clear opportunities for career advancement. A pay increase is provided upon being hired full-time. Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show more key responsibilities This is an on-site role where you will manage the heartbeat of our customer transactions.

Monitor and respond to customer emails with professionalism and timeliness. Accurately process invoices, monitor backorder reports, and prepare customer quotes. Manage transactions within procurement platforms and maintain precise customer account records. Process Document Change Requests (DCR) within our

ISO 13485

2016 Quality Management System. experience 4-7 years skills A background in customer service and logistics is helpful. qualifications 2+ years of customer service or support experience (experience in a manufacturing setting is preferred). Proficiency in Microsoft Office (Excel, Outlook, Word) and experience working with ERP systems. Excellent written and verbal communication skills with the ability to engage professionally with coworkers and clients. The ability to manage multiple tasks and meet deadlines in a fast-paced environment. education High School share this job. send via e-mail print it Get in touch. We are here to help you with your questions. Ross,Sarah sarahross@spherion.com