Job Overview Gary Scott American Family Insurance has been serving its community since 1998. We're committed to outstanding customer service and to helping clients stay properly protected while maximizing every available discount. Here, you'll become part of a close-knit team that includes the agency owner and two full-time licensed professionals who work together to deliver exceptional service every day. The office offers a welcoming atmosphere where teamwork, professionalism, and supporting customers go hand in hand. Employees enjoy working here because the environment is supportive, the schedule respects life outside of work, and there are opportunities to grow all the way to agency ownership. As an Insurance Customer Service Representative , you'll build relationships with customers, address their insurance needs, and ensure every interaction reflects the agency's commitment to outstanding service. You'll work closely with an experienced team that provides hands-on training, licensing assistance, mentorship, and professional development. This role is ideal for someone who enjoys helping people, values organization, and seeks a long-term career with opportunities for advancement. $16 to $19 per hour base pay Paid Time Off plus paid holidays Monday through Friday schedule with evenings and weekends off Flexible schedule with licensing assistance Retirement plan and career growth opportunities If you're looking for a position where your customer service skills are appreciated and your career can continue to grow, apply today!

Salary Range:

$16.00 - $19.00 per hour Benefits Hourly Base Salary + Commission Paid Time Off (PTO) Flexible Schedule Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Licensing Assistance Holidays Off Paid Holidays Professional Development Advancement Opportunities Mentorship Continuing Education Opportunities Professional Work Environment Team Building Activities Employee Discounts Personal Workspace Requirements Prior relevant experience Outgoing and personable attitude Strong organizational skills Self-motivated and dependable Excellent phone and computer skills Reliable with strong attention to detail Responsibilities Assist customers with insurance service needs Build positive customer relationships Provide outstanding phone support Maintain accurate customer information Stay organized and manage daily tasks Support agency goals through teamwork About Us Gary Scott American Family Insurance is a dynamic agency committed to protecting what matters most. We're seeking energetic professionals to join our team, dedicated to providing exceptional service and building lasting client relationships. Grow your career in a supportive, fast-paced environment within the thriving insurance industry.