Customer Engagement Advocate

Customer Engagement Advocate CAPLP Moorhead, Minnesota Our Agency is recruiting fantastic candidates for the following position: Customer Engagement Advocate This position requires a dynamic, personable, and highly motivated individual to manage the Agency's front desk and office operations. The role is responsible for reception duties, providing comprehensive administrative and clerical support, and ensuring the smooth day-to-day functioning of the office. Key responsibilities include maintaining office supplies, managing correspondence, supporting administrative tasks, and fostering an organized and welcoming atmosphere in the office space. This position will also provide backup for initial screening, application assistance, case management, and referrals to households in need for a wide array of CAPLP programs.

Minimum Qualifications:

• Associate's degree with 2 years of relevant experience
• Experience in an office setting
• Valid Driver's license and current vehicle insurance

Preferred Qualifications:

• Community Action experience
• Degree in Social Work or a Human Service-related field
• Lived experience or a history working with individuals with low incomes The agency provides a competitive benefits package, including medical, dental, vision, flex spending plan, HSA, life, short-term and long-term disability, 403(b) Retirement/Thrift Plan with agency contribution, generous paid time off that includes

ESST, 12

paid holidays, and a flexible work environment.

DEADLINE TO APPLY

- open until filled EOE/AAE Hires based upon Background Check, Favorable Driving Record, & Background Investigation For a complete job description and to apply, visit our website at www.caplp.org navigate to the "Careers" tab and then click on "View Current Openings". If this is the first time you have applied for a position with CAPLP, you will need to create an applicant profile and upload a resume. You may also submit a cover letter and resume to:

Attn:

Human Resources

CAPLP 891

Belsly Boulevard Moorhead, MN 56560 ALL

JOBS HAVE MERIT, BUT YOUR JOB CAN HAVE MEANING

Job Information

Job Category:

Customer Service, Direct Service / Social Service

Salary:

$24.65 Per Hour

Education:

Associate Degree

Experience:

2 - 5 years

Position Type:

Full Time