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Hoff's Insurance Specialists

Experienced Customer Service Representative

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Job Description

We are looking for a responsible experienced Customer Service Representative to perform a variety of administrative and clerical tasks. Duties include providing support to our managers and sales team, assisting in daily office needs and company's general administrative activities. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel, Word and office equipment. If you have previous experience as a CSR or administrative assistant, we'd like to meet you. Ultimately, a successful CSR should ensure the efficient and smooth day-to-day operation of our office. Responsibilities Answer and direct phone calls Greet clients Organize and schedule appointments Write and distribute email, correspondence memos, letters, faxes and forms Assist in gathering information and the preparation of quotes Maintain a digital filing system Update and maintain office policies and procedures Skills Proven as an customer service representative/administrative assistant Willing and able to get PC license Knowledge of office management systems and procedures Working knowledge of office equipment, like printers and fax machines Proficiency in MS Office Excellent time management skills and the ability to prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task High School degree; additional qualification as an Administrative assistant, CSR or Secretary will be a plus
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Benefits:
Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance