Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience.

Key ResponsibilitiesRespond to customer inquiries via phone, email, and other communication channelsProvide accurate information regarding products, services, policies, and proceduresResolve customer concerns in a professional and timely mannerDocument customer interactions and maintain accurate recordsProcess orders, requests, and account updates as neededCollaborate with internal departments to address customer needs and ensure timely follow-upMonitor and manage multiple tasks while maintaining attention to detailMaintain a high level of professionalism and customer satisfactionSupport additional administrative and customer service functions as assigned