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Hudson Road Animal Hospital

Veterinary Client Service Representative

Career Insights for Client Service Representative / Associate

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Based on Minnesota data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,877 / year median in Minnesota

-24% projected decline

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Job Description

Hudson Road Animal Hospital in Woodbury, MN is looking for a Client Services Representative, 32-38 hours per week. Days include Monday through Friday and 1-2 Saturdays per month (alternate with Friday). Our ideal team member must have experience in customer service, a friendly personality and enjoy working with people and animals. Positive work ethic, reliability and flexibility are requirements. We only hire animal lovers! Send Cover Letter, Resume and References. Please do not apply if not seriously considering position or if planning to ghost the interview. Thank you.
Responsibilities:
  • Provide exceptional customer service to clients and pet owners
  • Answer phone calls and respond to emails in a timely manner
  • Schedule appointments and maintain appointment calendar
  • Greet clients and check them in upon arrival
  • Maintain cleanliness and organization of reception area and exam rooms
  • Process payments and handle financial transactions accurately
  • Educate clients on pet care, including nutrition, grooming, and training
  • Maintain accurate records of client information and medical history
Skills:
We are seeking a dedicated individual who is passionate about providing excellent customer service in a veterinary setting. The ideal candidate will have strong communication skills, attention to detail, and a genuine love for animals. This position requires the ability to multitask in a fast-paced environment while maintaining a positive attitude. Familiarity with medical terms used in veterinary medicine is helpful. If you are looking for a rewarding opportunity to work with animals and make a difference in their lives, please apply with your resume.
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Employee assistance program Employee discount Flexible schedule Paid time off Uniform allowance
Experience:
Customer service: 1 year (Required) Animal hospital: 1 year (Preferred) Ability to
Commute:
Woodbury, MN 55125 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Flexible Work Schedules