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CF
Consumers First Insurance
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Missouri data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,215 / year median in Missouri
-6% projected decline
Job Description
Pay & Growth $15-$21/hour based on experience Paid training Clear path to an Agent role with higher earning potential Bonus and growth opportunities as you develop Work Environment Missouri & Illinois residents only In office Sales & Service team (training on site) Remote or hybrid options available after promotion to Agent level You might be a great fit if you: Are confident talking to people on the phone Stay organized and pay attention to details Enjoy solving problems and helping customers Can handle multiple tasks without getting overwhelmed Want a clear path to grow into a higher level role What you'll do: Assist customers with policies, billing, and general questions Process updates and changes accurately Follow up with clients and keep requests moving Support agents and help keep daily operations running smoothly Make outbound calls Qualifications Insurance license required
Pay:
Up to $21.00 per hourBenefits:
Flexible scheduleLicense/Certification:
Property & Casualty License (Preferred)Work Location:
In personBenefits
- Flexible Work Schedules
- Professional Development
- Dental Insurance