Customer Service Rep

• 100% Onsite
  Clayton, MO Temporary $19.00
• $23.00/hr Onsite Job Description Customer Service Rep
• 100% Onsite Job Start Date
• 9/21/26 Job End Date
• 2/26/27

Pay Rate:

$19 to 23.33/hr. Job Description

• 100% Onsite
• Clayton, MO Potential to convert and/or extend

ESSENTIAL DUTIES AND RESPONSIBILITIES

Prepare and file standard, advanced and specialized applications and renewals across a variety of clients and industries Submit 50-100 applications per week (varies based on complexity of filings) Work closely with Customer Success Associate-Account Managers ("CSA") to ensure timely fulfillment of all pending filing orders and to resolve any barriers to licensure Ensure that any changes to the filing process are documented within our internal database by relaying any such changes to BL's onboarding and/or research teams Operate efficiently within an internal collaborative team environment Maintain multiple projects at one time Assist workload when a filing team member is on

PTO OTHER DUTIES

Other duties as assigned. Ex. Perform account audits, assist Operations Team in office during heavy mailing months.

JOB QUALIFICATIONS

Education:

Minimum Bachelor's degree, or equivalent experience

Experience:

1-2 years of data entry and/or licensing experience is preferred

Other Knowledge, Skills, Abilities or Certifications:

Exceptional interpersonal skills to communicate with government agencies and colleagues

Use of considerable tact and discretion when dealing with sensitive data

Ability and desire to work in a fast paced environment

Outstanding skills using personal computers in a Windows-based environment (including Microsoft Office Suite and Adobe PDF)

Excellent attention to detail and high degree of accuracy and consistency

Top of the line organization skills in all facets of project workflow

Superb time management skills Ability to maintain a customer centric focus and work ethic at all times All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Job Reference:

JN

• 092026-430333