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Dsport Graphics

Customer Service/Sales Representative

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Job Description

Customer Service/Sales Representative Dsport Graphics Columbia, MO Job Details Full-time $17
  • $22 an hour 21 hours ago Qualifications Microsoft Excel Microsoft Outlook Packing E-commerce High school diploma or GED Full Job Description Customer Service & Inside Sales Representative DSport Graphics Custom Apparel Columbia, MO Job type: Full-time, in-shop
Schedule:
Monday-Friday, 8:00 a.m
  • 5:00 p.
m.
Location:
19 Business Loop 70 East, Columbia, MO 65203
Compensation:
Competitive hourly pay based on experience (typical mid-Missouri range for this mix of skills: $17
  • 22/hour).
DOE. About DSport Graphics DSport Graphics is a family-owned custom apparel, embroidery, screen-print, and sign shop serving schools, teams, businesses, and organizations in mid-Missouri. We live in DecoNetwork and supplier catalogs every day. We need a sharp, friendly person who can quote bulk and specialty apparel orders accurately, keep details straight, and help customers leave happier than they arrived. What you will do
  • Be the first point of contact for walk-ins, phone, email, and DecoNetwork store orders.
  • Build accurate quotes and take orders for bulk apparel, spirit wear, and specialty garments.
  • Multitask and stay organized with many orders and quotes in different stages at the same time. This is a fast-paced role in a fast-paced, competitive industry.
  • Work daily inside DecoNetwork and supplier platforms (SanMar, S&S Activewear, and similar catalogs) to check stock, colors, price breaks, and decoration methods.
  • Research garments and supplier catalogs so customers get the right item at the right price.
  • Coordinate art proofs and approvals with the design/production team; catch mistakes before they hit the floor.
  • Track order status, call or email customers when jobs are ready, and handle simple changes without dropping details.
  • Help with invoicing and collecting payment as needed.
  • Jump in on light shop help during rushes (folding, packing, checking counts) when the team needs it. Who we are looking for We need someone who already has the customer-service and detail habits — we can teach our specific products and systems.
  • Experience:
    2-5 years of customer service, inside sales, or order-writing experience. Print shop, embroidery, school spirit wear, or apparel retail is a strong plus — not required.
  • Quoting:
    Comfortable quoting from catalogs and price lists; not afraid of bulk orders, color/size runs, or specialty items.
  • Systems:
    Daily computer work. DecoNetwork, Shopify-style storefronts, or other sales/order platforms is a big plus. Basic Microsoft Office (Outlook and Excel) is preferable.
  • Product sense: Likes clothing and garments enough to enjoy hunting the right blank in a supplier catalog.
  • Temperament:
    Friendly, organized, and quick on your feet. You can juggle many quotes and orders at once without dropping details. You notice a wrong size, a missing color, or a due-date conflict before the customer does.
  • Nice to have: Any experience building or maintaining simple websites / online stores is helpful, not required.
•
Basics:
High school diploma or equivalent. Reliable transportation to the Columbia shop. What this is not This is not a production-manager, graphic-designer, or outside-sales territory job. You will not be expected to run presses or digitize embroidery on day one. You will be expected to own the customer conversation and the accuracy of the order. How to apply Email your résumé to . DSport Graphics 19 Business Loop 70 East, Columbia, MO 65203 573-449-8018 dsportgraphicspromo.com
Pay:
$17.00
  • $22.
00 per hour Expected hours: 40.0 per week
Work Location:
In person