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Kevin Stokes Agency, LLC

Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Missouri data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,215 / year median in Missouri

-6% projected decline

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Job Description

About us Kevin Stokes Agency, LLC is an expanding insurance agency with 3 locations in Miller County MO. We are professional, team-oriented, innovative and customer service driven.
Our work environment includes:
Modern office setting Growth opportunities Team training Paid time off
Work Flexibility Customer Service Representative Job Summary:
Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today!
Job Description:
As a customer service representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads, pulling motor vehicle and claims reports, entering new applications and submitting changes on existing policies.
Position Requirements:
High school diploma or equivalent Valid driver's license Two years of customer service experience preferred Property and Casualty insurance licensing is required before beginning employment. We believe people are an organization's most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined. The customer service representative is a staff member of the agency and not an employee of American Family Insurance.
Pay:
$16.00 - $25.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance
Education:
High school or equivalent (Required)
License/Certification:
property and casualty license (Required) Ability to
Commute:
Eldon, MO 65026 (Required)
Work Location:
In person