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Domino's

Customer Service Rep (01579) - 4315 McMasters Ave

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Missouri data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,215 / year median in Missouri

-6% projected decline

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Job Description

Job DescriptionCome Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.
Responsibilities:
Provide friendly and attentive service to customers both over the phone and in-person.

Assist customers with placing orders, customizing pizzas, and answering menu questions.

Upsell additional menu items and promotions to enhance customer satisfaction.

Handle inquiries, concerns, and complaints with empathy and professionalism.

Accurately enter orders into the system and process payments.

Maintain cleanliness and organization within the store
QualificationsJob Requirements:
A team player who is punctual and has a positive attitude!

A fun and friendly person, who is comfortable talking to customers.

Ability to work efficiently in a fast-paced environment.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Excellent communication and interpersonal skills.

Flexibility to work evenings, weekends, and/or holidays.

You are at least 16 years of age.
Additional InformationBenefits:
A fun, rewarding and fast paced working environmentFull training with an industry leading brandHealth insurance401kExcellent career with great opportunities for internal promotion.

Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.

Benefits

  • Health Insurance
  • Dental Insurance