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Staffmark
Bilingual Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Missouri data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,215 / year median in Missouri
-6% projected decline
Job Description
Now hiring Bilingual Customer Service Representative Kansas city , MO $13.00 per hour Turn "¿Cómo puedo ayudarte?" Into a
Career Move Responsibilities:
Do inbound and outbound calls and assist customers with questions, orders, and issues Handle emails and live chats with a helpful, can-do attitude Troubleshoot problems and find fast, friendly solutions Document all customer interactions clearly and accurately in the system Stay up to date on product knowledge, services, and system updates Escalate complex issues to supervisors when needed Follow up on customer concerns to ensure satisfaction Meet daily performance goals for call volume, resolution time, and quality Collaborate with teammates to keep things running smoothly Represent the company with professionalism and positivity—every timeRequirements:
High school diploma or GED required Bilingual (Spanish/English) required- you'll be helping a diverse group of customers Previous customer service or call center experience is a plus Clear communication skills—both spoken and written Patience, empathy, and a calm presence under pressure
Tech-savvy:
able to navigate computer systems and multitask Reliable, punctual, and ready to show up for your team Great listening skills and a solution-first mindset Able to work in a fast-paced, team-driven environment A positive attitude and a desire to help people—every single day " Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." — Staffmark, Customer Service Representative, Tired of searching for "customer service jobs near me"? We hear you— and te escuchamos. Local companies are always looking for bilingual pros who can talk, listen, and stay cool under pressure. Sound like you? Let's connect. What's in It for You? Good weekly pay- because you make customers happy Health benefits
- medical, dental, vision 401(k) option
- your future will thank you Referral bonus
- get $$$ for bringing friends